faqs

Q1 — Is there writing across the face of the print I receive?
Nope. The copyright watermark image is only on the image that’s shown on the web gallery.

Q2 — Is the order size paper size or just image size?
It will be the final size of the paper. The prints are borderless, and are hand cropped to match the aspect ratio of the image size you order and maintain the impact of the image.

Q3 — Lustre or metallic print – which is better?
Lustre combines the best of glossy (a little sheen to give the colors some "punch") and matte (resists and hides finger prints and little or no glare). Lustre paper is a "premium, professional" photo print paper that many labs charge extra for. I think it’s the best photo print paper for most customers.

Metallic Endura is a special paper created by Kodak that has a very glossy finish and a metallic appearance. Images printed on this paper have rich, vibrant colors that have a striking, almost 3–dimensional appearance on an ultra bright background. Compared to regular glossy finish, images printed on this special paper will exhibit greater sharpness, brightness and color saturation.

Metallic paper is more expensive wholesale than lustre paper, but I price the two papers the same for 4x6, 5x7 and 8x10 sizes so you can make your choice for these common sizes based on your personal preference and not price.

You can select both lustre and metallic finishes in a single order but it may cause your order to be split when shipped.

Q4 — Do you make the prints locally?
Some print sizes and finishes are processed by a professional photo lab in California that specializes in serving only professional photographers, and some from a professional lab in Dallas that handles a wider range of print sizes, papers and products. The quality of the prints from either of these labs far exceed anything you or I could get from an inkjet printer at home, and under normal conditions the photo papers the labs use will resist fading for 50+ years with proper care.

Q5 — What’s the turn around time on an order?
Expect 1–2 calendar days to edit and print the images, and 3–5 business days shipping. If you’re ordering big enlargements please select Priority Mail or better over First Class mail because Priority Mail and faster methods of shipping handle big enlargements better than First Class mail, and they provide package tracking. If you’re ordering just a few 4x6’s, First Class mail should be sufficient.

Q6 — Is sales tax charged?
Not for Texas orders, or for that matter, any delivery destination except California. Sorry, California residents pay sales tax.

Q7 — My son/daughter will be in a big game that’s not on your "Where’s Thad?" calendar. Can you shoot the game?
I’d like to, as a Private Client Service. Email or call, and I’ll check my calendar.

Q8 — I have hundreds of Favorites of my daughter/son over several seasons. Could I purchase these images on a DVD?
Depending on the sport, some players may be in hundreds of images over a season, or over a "school career." If you want a high volume of images for your own family photo historical library, perhaps a DVD is the solution. Please E-Mail or call, and we can discuss volume, image size and pricing.

Q9 — Do you shoot portraits, senior pictures or special group events?
Sure, as a Private Client Service. Email or call, and let’s talk about what you have in mind.

Q10 — Do you shoot weddings?
No. I am easily distracted by cake and hors d’oervres.

Q11 — What is the Gallery Warehouse?
That’s where galleries over six months old are moved to make room on the main gallery for new, current galleries. A gallery (with its sub-galleries) will remain on the main gallery page for six months after the last images are put on display. For example, the 2008 Plano Wildcats Football Regular Season gallery and its sub-galleries will remain on the main gallery page for six months after the last game of the regular season is put up for display. The Gallery Warehouse is subdivided into years (2006, 2007, etc.). After six months of display each gallery and its sub-galleries will be moved to the Gallery Warehouse, and into the sub-gallery for the year the event occurred. For example, if you’re looking for the 2007 PSH Softball Regular Season game images, click on the Gallery Warehouse picture or link, then click on the picture or link for 2007.